Returns Policy

At DW-INVENT, we strive to ensure that our customers are completely satisfied with their purchases. If, for any reason, you are not satisfied with your order, you may return the item(s) for a refund or exchange as outlined below.

Eligibility for Returns

• Items must be returned within 30 days of the delivery date.
• Products should be in original packaging and condition.
• Proof of purchase from DW-INVENT is required.

Non-returnable Items

Certain items are not eligible for return, including but not limited to:

• Clearance or final sale items.
• Personalized or custom-made products.
• Gift cards.

Return Process

1. Contact our customer service at support@dw-invent.com to initiate a return.
2. Include your order number and details about the product you wish to return.
3. Receive a Return Authorization and instructions for return shipping.
4. Ship the item back to us using your preferred method, ensuring it is securely packaged.

Refunds

Once your return is received and processed, we will notify you via email. Refunds will be issued to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange an item, please indicate the desired product in your return request. Exchanges are subject to availability.

Contact Us

If you have any questions about our Returns Policy, please contact our customer service team at support@dw-invent.com or call us at (555) 123-4567.

Thank you for shopping with DW-INVENT. Your satisfaction is our priority.